Ebbw Vale Car Hire Terms

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle pickup. This document outlines specific terms, conditions, insurance information, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will be the authoritative document.

Eligibility Criteria

Renting a vehicle in Ebbw Vale:

• To rent a vehicle from Car Hire in Ebbw Vale, you must be at least 21 years old, although some vehicle categories may have different age requirements. A valid driving licence appropriate for the vehicle type is necessary, and it should have been held for the duration specified in the Rental Agreement. You will also need to present valid identification and proof of your current address, along with payment information and a security deposit. Additional criteria may be outlined in the Rental Agreement.

Booking and Payment Process

• Reservations can be made via our website, by phone, or directly at our Ebbw Vale office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is usually required upon vehicle collection. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.

Vehicle Pickup and Drop-off

• At the time of vehicle collection in Ebbw Vale, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be filled out and signed by both parties. Please ensure that the vehicle is returned in the same state as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and may result in charges. The vehicle should be returned with the same fuel level as at collection; refueling fees will apply if the fuel level is lower. Late returns could incur extra charges, so please notify us promptly if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or charges that occur during your rental, along with an administration fee.

Insurance and Responsibility

• All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in the Rental Agreement. Additional insurance options may be offered to help limit your financial liability. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess, unless covered by supplementary insurance. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.

6. Modifications and Cancellations

Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.

7. Restricted Uses

Prohibited uses of rental vehicle

• Use of the vehicle for any unlawful activities is strictly prohibited. Engaging in racing, rallying, off-roading, or similar risky pursuits is not allowed. Transporting hazardous materials or dangerous goods is forbidden. Sub-letting the vehicle or permitting unauthorized drivers is not permitted. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must not be used for purposes it was not intended for, and exceeding passenger or weight limits is not allowed. Operating the vehicle outside of the agreed geographical areas requires prior authorization.

Breach of these terms may lead to rental cancellation and extra fees.

8. Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Ebbw Vale will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits or data, resulting from your use of our services. Our maximum liability for any claims is limited to the amount you paid for the rental within the past year. This limitation does not apply to liability for death or personal injury due to negligence or fraud.

9. Local Legal Standards

These Terms are regulated by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales.

10. Modifications to Terms

We may update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.

Contact Details

For inquiries regarding these Terms, please reach out to us:

Ebbw Vale Car Hire Services
Riverside Way, Ebbw Vale, UK
Contact Number:: 441432700116
Ebbw Vale Contact Email: {{ email }}